Last updated: November 2024
This Privacy and Cookie Policy of Tzatchickie.nl describes the use of your personal data when browsing our website or purchasing any of our products or services. In this Privacy and Cookie Policy we also provide you with information on the use of cookies. We process your personal data and use cookies in accordance with the EU General Data Protection Regulation and the applicable ePrivacy legislation. We may update our Privacy and cookie Policy from time to time. We will notify you of any changes by posting the new Privacy and Cookie Policy on this page. You are advised to review this Privacy and Cookie Policy periodically for any changes.

I. Privacy Policy

1. Who is Responsible for the Processing of your Personal Data? Tzatchickie, a company incorporated under the laws of the Netherlands, with registered office in Amsterdam (Chamber of Commerce number: 87081768) is responsible for the processing of your personal data as described in this Privacy and Cookie Policy. If you have any questions about this Privacy and Cookie Policy, you can contact us as follows:

• • By email: info@tzatchickie.nl
  • Via this webpage: https://tzatchickie.nl/contact-me/

2. How we Obtain your Personal Data If we obtain and process your personal data, this is because you have been browsing our website, purchasing any goods or services or have contacted us.

3. Categories of Personal Data we Process about you We may process the following categories of your personal data:

• • When purchasing any of our products, such as our travel guides or E-maps, we process your full name, address, email address, telephone number, payment information, and any other details provided or obtained when you interact with us with respect to your purchase.
  • When purchasing any of our services, such as our Greece custom travel advice, we process your full name, address, email address, telephone number, payment information, and any other details provided or obtained when you interact with us with respect to your purchase.
  • Your review, if you have provided us with a review on any of our products or services we process your name, email address and the content of your review.
  • When you contact us, we process your contact details and any information you have provided us with in your message or in our conversation.
  • When you browse our website, we process your device data, such as your IP address, device type and language, browser type and any linked websites that you access through our website. We furthermore process certain data through the use of cookies. More information on cookies can be found in part II below.

4. How we may Use your Personal Data We may use your personal data for the following purposes:

• • To provide you with our products, such as our travel guides and E-maps.
  • To provide you with our online services, such as our Greece custom travel advice.
  • To publish your review on our products or services, if you have agreed to publishing.
  • To contact you: to answer your request if you have contacted us, or if we need to contact you in relation to any purchase you have made via our website.
  • For other purposes: we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns so that we can evaluate and improve our products, services and your overall experience.
  • To comply with legal obligations.
  • To investigate any claims. 
  • To prevent any misuse or fraud.
  • To defend ourselves in legal proceedings.

5. With whom do we Share Personal Data? We may share your personal data in the following situations:

• • With regulatory authorities or law enforcement agencies, if we have a legal obligation to disclose certain personal data.
  • With your consent: we may disclose your personal data for any other purpose to third parties if you have provided us with your written consent for such disclosure.

6. Legal Basis for Personal Data Processing We only process your personal data if we have a legal basis to do so. For instance, we process personal data in relation to the products or services you have purchased, because that is necessary to perform the agreement we have with you. Furthermore, we may process your personal data if we have a legitimate interest - for instance when we are making data analyses. We may also process your personal data if you have provided us with your consent. In case you have provided your consent for certain data processing activities, you have the right to withdraw your consent at any time.

7. Links to Other Websites Our website contains links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

8. Retention of your Personal Data Tzatchickie will retain your personal data only for as long as is necessary for the purposes set out in this Privacy and Cookie Policy. We may need to retain certain categories of personal data for fraud prevention or to comply with our legal obligations, for example for compliance with tax laws.

9. Transfer of your Personal Data Tzatchickie.nl does not transfer any of your personal data to a country outside of the European Economic Area. In case Tzatchickie.nl is required to transfer your personal data to a country outside of the European Economic Area, it will only do so if there’s an appropriate transfer mechanism in place to protect and safeguard your personal data.

10. Your Data Protection Rights Under the EU General Data Protection Regulation, you can exercise your privacy rights at any time. These rights are the following: right to access, right to rectification, right to erasure, right to restriction, right to data portability, the  right to object to the processing of your personal data and a right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

You can exercise any of your rights by contacting us via:

• By email: info@tzatchickie.nl
• Via this webpage: https://tzatchickie.nl/contact-me/

11. Children’s Personal Data Tzatchickie.nl does not target any children under the age of 16. We do not knowingly collect personal data from persons under the age of 16. If we become aware that any personal data has been collected from a person under the age of 16 without parental consent, we will delete that person’s personal data.

II. Cookies 
Our Use of Cookies 
Cookies are small text files that websites place on a user’s device as the user is browsing. There are different types of cookies commonly used, such as cookies that ensure a website functions properly, remember a user’s preferences, analyze the number of people that visit the website and record what a user has added to their shopping basket. The below tables set out which cookies we use and for what purposes.

Essential Cookies

Name	First or Third Party	Purpose	Expiration
_GRECAPTCHA	Third-party	Google reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.	6 months
sbjs_current_add	First-party	This cookie is used to store information about the current visit to distinguish between users and sessions.	Session
sbjs_first	First-party	This cookie is used to store information about the user's first session on the website.	Session
sbjs_session	First-party	This cookie is used to track user activity and sessions to improve the performance and usability of the website, helping to understand how visitors interact with the website.	Session
_hjSession_1640827	Third-party	To log the session of the user that will use the integrated booking engine of the company FerryHopper.	30 minutes

Analytical Cookies 

Name	First or Third Party	Purpose	Expiration
_ga_K0VR9TQN52	First-party	This cookie is used by Google Analytics to persist session state.	1 year
_ga	First-party	This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.	1 year
sbjs_migrations	First-party	This cookie is used to track user interactions and migration between different pages or sections of the website to improve user experience and website performance analytics.	Session
sbjs_current	First-party	This cookie is used to track users' activities and interactions across the website to facilitate better analysis and understanding of traffic sources and user behavior.	Session

Tracking Cookies 

Name	First or Third Party	Purposes	Expiration
_gcl_au	First-party	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services	3 months

Social media pixels*

Name	Purposes	Expiration
https://www.facebook.com/tzatchickie	Redirection. Analyze user behaviour to make your ads more relevant and effective. Marketing platforms may also use this information to improve its services and ad-targeting capabilities. Automatically track user interactions, such as button clicks, searches, and menu selections.	Session
https://www.instagram.com/tzatchickie/	Redirection. Analyze user behaviour to make your ads more relevant and effective. Marketing platforms may also use this information to improve its services and ad-targeting capabilities. Automatically track user interactions, such as button clicks, searches, and menu selections.	Session
https://www.tiktok.com/@tzatchickie	Redirection. Analyze user behaviour to make your ads more relevant and effective. Marketing platforms may also use this information to improve its services and ad-targeting capabilities. Automatically track user interactions, such as button clicks, searches, and menu selections.	Session

*The social media pixels do not generate cookies. With respect to any third-party cookies we advise you to consult the privacy and cookie policies of such parties. How do I Change my Cookie Settings? Most web browsers allow some control of most cookies through the browser settings. Please access the below links to find out how to manage cookies on popular browsers:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Microsoft Internet Explorer
• Apple Safari

If you want to disable cookies from a specific third party, you can do so via www.youronlinechoices.com.